[채용] 국경없는의사회 Digital Fundraising Manager (~2020.03.22)

DESCRIPTION OF THE ORGANIZATION

Médecins Sans Frontières (MSF) is an international independent medical humanitarian organisation created in 1971, provides medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. MSF runs humanitarian programs in around 462 projects worldwide.

MSF opened its office in the Republic of Korea in 2012, based in Seoul. The MSF Korea office focuses on four key pillars: (1) recruitment of skilled Korean medical and non-medical staff to dispatch to MSF field projects, (2) communications to the Korean public on global humanitarian crises and urgent health emergencies, (3) outreach to Korean stakeholders and policymakers in support of international community engagement and action, (4) and fundraising from Korean donors to directly support MSF medical humanitarian activities

PURPOSE OF THE POSITION

Under the supervision of the Digital Fundraising Manager, the Digital Fundraising Officer (DFO) implements the action plan for digital donor’s acquisition, donor’s engagement through on-line channels in order to support the donor’s cultivation and retention rate. DFO monitors digital programs and performance with the guidance of Digital Fundraising Manager.

1. Implement approved digital activities that will support and enhance MSFK fundraising targets,
2. Monitor and report on performance of digital programs and activities,
3. Maintain policies pertaining to digital fundraising to comply with Korean law and codes,
4. Under supervision of Digital Fundraising Manager collaborate transversally within fundraising department.

MAIN DUTIES AND RESPONSIBILITIES

1. Digital Fundraising

Under supervision of Digital Fundraising Manager:

• Implement digital fundraising activities that will optimize KPIs related to fundraising plan, including digital acquisition and retention,
• Implement approved email marketing activities,
• Draft and prepare new digital contents that are consistent with MSF international standards,
• Provide digital support to all campaigns done by MSFK Fundraising as needed,
• In collaboration with Communications Department, draft contents for digital outreach,
• Update approved fundraising contents to the MSFK websites,
• Implement approved online and mobile advertising campaigns including paid search driving traffic to MSF Korea’s websites.

2. Monitoring & Evaluation

• Provide regular reports on performance of all digital fundraising campaigns to Digital Fundraising Manager,
• Assist in analyzing digital fundraising data,
• Collect information on market research to find answers about donor’s requirements, habits and trends and provides feedback and report to Digital Fundraising Manager.

3. Department and Others

• Support other MSFK FR pillars to maximize effectiveness of FR campaign,
• As an active member, participate in MSF relevant Working Group and attend the relevant working group meeting abroad when delegated by Digital Fundraising Manager and/or FR Director,
• Provide constructive inputs to department related activities (e.g. team meetings, strategic planning, cross – departmental support activities),
• Under the supervision of the Digital Fundraising Manager, collaborate closely with MSFK’s Communications department on digital needs,
• Willingness to adjust work schedule to suit the needs of the Fundraising responsibilities. This may include working flexible hours and providing support to other roles when required (networking, MSFK events and evening teleconferences with digital platforms),
• Undertake such other activities as may be required and approved by the line manager and/or Fundraising Director.

Note: This Job Description is a summary of the typical functions of this position and not an exhaustive or comprehensive list of all possible job responsibilities and duties. Accordingly, the responsibilities and duties of the jobholder might differ from those outlined in this Job Description and the other duties, as assigned, might be part of the job due to organizational and operational needs.

QUALIFICATIONS AND JOB REQUIREMENTS

1. Essential Skills and Experience

• 2+ years of relevant work experience in NGOs and or corporation,
• Experience with digital marketing (SEO/Social media etc.), and advertising campaigns,
• Basic knowledge of website analytics tools (e.g. Google Analytics),
• Interpersonal and communication skills,
• Detailed oriented, with analytical and problem solving skills,
• Creative thinking and writing skills,
• Ability to deliver to deadlines,
• Ability to work independently and as a member of a team,
• Fluent in written and spoken Korean and English,
• Strong commitment to MSF’s principles and values.

2. Desirable Skills and Experience

• Fundraising and/or marketing experience,
• Understanding of web, mobile, and social media platforms,
• Knowledge of Drupal CMS, HTML, and CSS concepts,
• Knowledge of MSF and its work

INFORMATION AND APPLICATION

• Dynamic candidates with relevant qualifications who are interested to apply may submit a letter of motivation and CV, in English to ‘recruit@seoul.msf.org ‘
• Only electronic applications will be accepted.
• Application deadline date : March 22th, 2020
• Kindly note that only shortlisted candidates will be contacted after the application deadline date, but within a week.